Terms & Conditions

These are the terms and conditions of use for www.rosetaylorcurtains.com – please read them carefully. In these Terms and Conditions "we, our, us” refers to www.rosetaylorcurtains.com.

Acceptance of Terms

By accessing www.rosetaylorcurtains.com and the information contained within it, you agree to be bound by these terms and conditions and you accept our Privacy Policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave it immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information. You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Modification

www.rosetaylorcurtains.com reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

www.rosetaylorcurtains.com has complete discretion to modify, edit, delete or remove any part of this site and/or any information, products or services available within the site without warning or liability arising from such action.

Limitation of Liability

www.rosetaylorcurtains.com will under no circumstance be liable for indirect, incidental, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website or the use of any website that you may gain access to from www.rosetaylorcurtains.com.

www.rosetaylorcurtains.com will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the site. We will not be in any way liable for any material or data sent or received or not sent or received or for any of the above mentioned damages that result from the use or inability to use the products for sale through this site.

In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

Copyright

All intellectual property of www.rosetaylorcurtains.com such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of www.rosetaylorcurtains.com.

By using the Website you agree to respect the intellectual property rights of www.rosetaylorcurtains.com and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

Disclaimers

The information contained on or via the website is provided on the understanding that the Website is not engaged in rendering advice and should not be wholly relied upon when making any related decision. The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the www.rosetaylorcurtains.com Website and cannot provide any representation that using the Website will be error free.

Third Parties

The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

Governing Law and Jurisdiction

This Agreement will be governed by the laws of Ireland and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of Irish courts without reference to rules governing choice of laws.

Privacy Policy

www.rosetaylorcurtains.com is committed to protecting the privacy of its customers. Click here to view our full privacy & cookies statement. We use PayPal to collect/process transaction information, to view the PayPal security policy click here.

Conditions of Use

No contract will exist between you and www.rosetaylorcurtains.com for the sale by it to you of any product unless and until www.rosetaylorcurtains.com confirms that it has accepted and dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time www.rosetaylorcurtains.com sends the email to you (once it has left the information system of the company), whether or not you receive the email. We may not accept your order for one of the following reasons:

We may have been unable to obtain authorization for your payment.
The product you ordered may be out of stock. (See Product Availability - below.)
We may have identified a pricing or product description error.
There may have been a failure to meet the eligibility to order criteria as set out in our Terms and Conditions.

Pricing Policy

All products on our Website are displayed in € Euro. For sale of these goods to countries outside of the EU, local import taxes may be payable by the customer for which www.rosetaylorcurtains.com accepts no liability. Other items on our site may be liable for VAT and in these circumstances the price will include VAT.

We are entitled to make adjustments to our prices to take account of any increase in our supplier’s prices, the imposition of any taxes or duties, due to an error or omission or the price for the product on the website is wrong.

Discount Vouchers

Discount vouchers cannot be used in conjunction with any other promotions. Only 1 discount voucher can be used per transaction. Vouchers are valid for one transaction per person.

Product Availability

All of the products featured on our website have been carefully selected. If an item sells out we will take it off the Website at the earliest opportunity and it may not be made available again. If items that you order should be out of stock, or delayed for any reason, we will try to contact you at the email address you provided when placing your order. If we cannot contact you, or receive no response to our email, we will continue to process the remaining items on your order. All items are subject to availability.

Payment

We accept monies through PayPal.

Delivery Details

As most of our fabrics are in stock we typically dispatch 80% of orders within 7 working days of purchase. Orders will be confirmed by email as soon as possible. Where fabrics are out of stock, we will advise of soonest delivery date or offer the option of a refund. If orders are required urgently, please advise by email. We send our items through DPD Couriers at the following charges:

Registered delivery throughout Ireland (North & South) is €7. Orders over €150 are delivered free of charge.
Registered delivery to mainland U.K. is €15. Orders over €150 are delivered free of charge.
For customers outside of Ireland and the U.K please email for delivery quotation.

Ownership

All goods remain the property of Rose Taylor Curtains until paid in full. Goods will be delivered to the address provided and will remain our risk until delivered. It is the customer's responsibility to be available to accept delivery and once delivery has been accepted the goods become the customers responsibility.

Cancellations

Once we receive your order and payment your goods will be prepared immediately for dispatch. Therefore any cancellations where fabric has been cut will not be considered.

Faults

Fabrics will be checked and double checked prior to dispatch. However if the customer finds a fault in the fabric, the fabric in question may be returned to Rose Taylor Curtains. If a fault is established, a refund or replacement will be offered and the cost of postage will be refunded.

Our Products

Natural blemishes occur in silks, cottons and linens. These are not faults, but are a feature of natural fabrics. Without notice we reserve the right to remove or change any product. Please note shades can vary slightly from the image on our website or from sample supplied. Our products are not fire retardant. For domestic seating or commercial use any fabric will need to receive the appropriate fire retardant treatment. We can supply a quote for the standard of treatment required on request.

Samples

Before placing an order we advise customers to avail of our sampling service. Our samples are charged at cost price plus postage and customers making a follow on purchase will have the full cost of all samples deducted from their purchase order.

Samples are charged as follows: €1.00 per sample, postage included to Ireland or mainland U.K.
Sample sizes are as follows: 10.5cm × 10.5cm or 6" × 6"
Customers requiring larger samples please email for quote.

Fabric Calculations

Where customers are making a fabric purchase, Rose Taylor Curtains can calculate the amount of fabric required. Please be aware that is our recommendation and is not binding. Please email fabric reference, pole or rail size, finished length and style required (e.g. French Pleat, Pencil Pleat, Eyelets etc.). Where fabric has been cut, returns will not be considered.

Returns

If on delivery of goods you find the packaging damaged please inform the courier and state package damaged on delivery note. When you sign and accept delivery of goods you are agreeing there is no visible damage to the package, therefore no replacement can be considered.

We intend to supply only the highest quality products and believe you will be delighted with your product from Rose Taylor Curtains. However, if you are unhappy with the product in any way it can be returned to us following the steps outlined below. We aim to keep the process as simple as possible.

When you purchase online, you have a statutory right to return a product (other than perishable produce or a special order) up to 7 days after your order has been delivered. We can change or cancel your order up until it has been dispatched.

If you return the product in its original unused condition (with the product & packaging unmarked and unworn) and fit for resale within seven working days of the order being received, we will refund you the cost of the product or replace it (if available) as soon as possible following our agreement to do so (excluding cost of postage and transport). You will be responsible for paying for the return carriage of the goods to us. If you are exchanging a product for another size or style we will send these subsequent items to you free of charge.

All items you wish to return have to be received by us within 14 days of delivery (i.e. the day after the vouched date of dispatch to you). Please include all relevant packing slips and documentation when returning the product.

You will be responsible for the item or items until they reach us. We cannot be held responsible for non-arrival of returned goods